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When Premier Building Supply of Kansas City President Chris Borrego was named to lead Kodiak’s new Kansas City Market unit, the first thing he did was interview every employee.

“One thing I came across was the sense of a team,” he told HBSDealer. “It ran very strong in this organization. The market’s loaded with great competitors, and we’re the new guy on the block, so we have to bring our ‘A’ game and everything that we can to out hustle those guys.”

With that attitude, the Lenexa, Kan.-based division of Kodiak Building Partners has hit its early benchmarks and is looking to continue to grow.

Part of the strategy is to bring to the local market building innovations, while at the same time listening and responding to customer needs. Kansas City has traditionally been a stick-framed market, but the component-building share is growing, Borrego said. And that plays to the strengths of Premier Building Supply and its state-of-the-art manufacturing facilities.

Builders, Borrego said, are looking to decrease the cycle time, decrease waste, get to market quicker, get a better return on their investment— especially the more sophisticated builders.

Jason McDonald, director of sales, described the approach as flying the flag for components with a caveat: “We do it with respect” he said, “as opposed to coming in with an ego and saying ‘you need to build this way.’ We have to be able to cater to someone who wants to build with traditional rafters and stick framing.”

Regardless of the product, Premier strives to stand out as its name suggests.

“Everybody’s selling wood to a degree,” McDonald said. “And the way you differentiate in large part is by exceeding expectations.” 

It all started in 2011 as an idea to invest in a steel fabricator with loads of potential just outside of Denver.

Over the ensuing years, and following a disciplined path of rolling up a collection of businesses in LBM and distribution, Kodiak Building Partners has grown to well over 100 locations in 25 states. Mixed in with all of its business decisions during that span was a core principle: To maintain a fiercely local approach that honors the proud, family-business legacies associated with these trades.

Six thousand strong

The chief executive added: “Congratulations go entirely to the 6,100 incredible members of our team across the country who serve their communities every day and collaborate to be ‘better tomorrow than we were today.’”

How is it going to accomplish that mission? After interviews with leaders throughout the company — and throughout the country — one answer jumps out. They’ll get better one market at a time.

“Kodiak leans into the idea of letting businesses operate independently,” said Jason McDonald, director of sales at Premier Building Supply of Kansas City. “Every market is somewhat unique and different, and it’s very difficult from a business strategy to apply a one-size-fits-all game plan at a national level.”

The subtleties and nuances that define market needs can differ rapidly, even in markets as close together as Lincoln and Omaha, Nebraska, where McDonald witnessed first hand dramatic differences in building practices. “Kodiak has been very smart in letting the folks that know the community, folks that know the building practices and know what works — letting them set the strategy and set the game plan for the market.”

Striving to improve

PBS was founded in 2020 in Lenexa, Kansas. It’s one of the newest of Kodiak’s 35 operating units. President Chris Borrego pointed to the power of the local focus combined with the financial resources of the much larger organization as a competitive advantage.

It’s not just the paperless environment in the truss plant, the overhead monitors, the inking systems with the precision cut saws, it’s the spirit of continuous improvement, he said.

Despite the pandemic, PBS has been hitting all of the right metrics. And it’s planning to hit more.

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