Skip to main content

Charlotte’s Web Holdings’ Q4, full-year results show DTC growth

For the fourth quarter, the company reported $26.9 million in revenue — a 17.9% increase over the prior-year period. For the full year, total revenue for the company was $95.2 million, up from $94.6 million in 2019.
salazar

CBD market leader Charlotte’s Web Holdings concluded a big year with solid revenue gains in both its fourth-quarter and full-year 2020 results, with particular success in direct-to-consumer sales. For the quarter, the Boulder, Colo.-based company reported $26.9 million in revenue — a 17.9% increase over the prior-year period. For the full year, total revenue for the company was $95.2 million, up from $94.6 million in 2019.

The company’s full-year direct-to-consumer e-commerce sales increased by 27.6% and comprised 67% of its total revenue. For the quarter, direct-to-consumer sales grew 21.2% year over year, contributing 64% of the company’s Q4 revenue. The company posted a full-year adjusted EBITDA loss of $20.2 million, with a $2.1 million loss for the quarter, marking an improvement over its 2019 Q4 adjusted EBITDA loss of $6.7 million. While the full year saw business-to-business revenues drop by 29.5% overall, the fourth quarter saw business-to-business revenue up by 12.7%. 

"We turned a challenging start to 2020 into a strong finish, taking multiple actions and outperforming much of the competitive set to extend our brand and market share leadership," said Deanie Elsner, CEO of Charlotte's Web. "We filled product and channel gaps with competitive offerings and advanced the science of hemp CBD through CW Labs and collaborative studies with top-tier institutions. We have now protected our intellectual property with 5 patents awarded for our proprietary cultivars and have defended our trademarked Charlotte's Web brand through a recent judgement.”

"We turned a challenging start to 2020 into a strong finish, taking multiple actions and outperforming much of the competitive set to extend our brand and market share leadership."
—Deanie Elsner, Charlotte's Web CEO

Among the big moves from the company over the course of 2020 was its acquisition of Abacus Health, which made it the market-share leader in CBD topicals, as well as its more recent launch of CW Labs, a dedicated research and development division to advance hemp science clinical studies. Over the course of 2020, the company’s distribution grew from 10,000 doors to more than 22,000 unique retail doors. In the fourth quarter, Charlotte’s Web commenced Phase 3 extraction infrastructure and R&D expansion in a new 137,700-sq.-ft. facility in an effort to build out its production capacity to meet expected growth. The company closed the year as the market share leader in food drug and mass, as well as U.S. specialty retail and the direct-to-consumer channel. 

As it eyes this year, Elsner said the company would be focused on expanding int cannabis wellness and partnering to support its growth. 

“In 2021 we are positioning for long-term growth and shareholder value creation as we evolve towards establishing Charlotte's Web as a leading global botanicals wellness company by expanding into cannabis wellness where federally permissible,” he said. “To support our international growth we have an exclusive agreement with one of Israel's largest medical cannabis producers, and in the U.S. we secured future optionality through a strategic option to acquire Stanley Brothers cannabis business pending U.S. federal legalization of cannabis."

Most Popular Content

Research Reveals Why Retail Media Measurement Is Lagging Expectations

Retail media is maturing faster than the systems used to measure it. New research examines why attribution alone isn’t enough — and how brands can rethink measurement to unlock true incremental value.
measurement retail media

How Albertsons Media Collective Is Building a Smarter Feedback Loop for In-Store Media

New measurement tools are designed to bring digital-style targeting, attribution and optimization to physical store environments.
albertsons in-store media

Institute Events

Mark your calendar for Path to Purchase Institute events in 2026.
logo

Danone Recreates Coffeehouse Vibe at Home

Here's how the manufacturer highlighted its brands through a full-scale omnichannel program at Walmart and other retailers.
Danone Seasonal Coffeehouse Home'Rista program

2026 Shopper Marketing Predictions: What’s Shaping the Next Era of Commerce

P2PI asked industry leaders across retail media, data, AI, creative and CTV to share which trends and strategies will drive shopper engagement and commerce in 2026.
2026 shopper marketing predictions
X
This ad will auto-close in 10 seconds